Services built for where your agency is

Four areas we work in most, from first license to leading past the owner-operator stage. Every engagement starts by figuring out which of these actually matters right now.

Fractional Sales Managementt

Most growing companies hit the same wall: revenue has outgrown the founder's ability to manage sales personally, but the business isn't ready for a $200K+ full-time sales executive. Fractional Sales Management closes that gap.We step in as your acting sales leader — embedded in your business, accountable for your pipeline, and focused on building a sales function that outlasts our engagement.

  • Sales process design and CRM implementation/cleanup
  • Pipeline management and forecasting
  • Hiring, onboarding, and coaching your sales team
  • Compensation plan design and quota setting
  • Weekly leadership cadence with ownership/executive team
  • KPI dashboards and accountability structures

Company Culture Assessment & Plan

Turnover, disengagement, and misalignment don't show up on a P&L line item — but they show up in your margins. Our Culture Assessment identifies exactly where your organization is leaking performance, and delivers a concrete plan to fix it.

The process:

  • Discovery — Confidential interviews and surveys across leadership and staff to surface real (not reported) culture dynamics
  • Assessment — Benchmarking against high-performing organizational models; identifying gaps in trust, communication, accountability, and alignment
  • Plan — A prioritized, actionable roadmap — not a binder that sits on a shelf. Includes specific initiatives, owners, and timelines
  • Optional: Implementation support — We can stay engaged to help execute the plan, not just hand it off
  • Deliverable: A written Culture Assessment Report and 90-day Action Plan, presented directly to leadership.

Private Pay Program Development

Building a private pay offering from scratch, or fixing one that isn't converting. We help you price it, package it, and position it so it actually competes in your market — instead of guessing at rates and hoping referrals show up.

  • Service line design and pricing strategy
  • Competitive positioning for your market
  • Intake-to-start workflow for private pay clients
  • Packaging care tiers and add-on services

Sales & Marketing Strategy

Most agencies rely on whatever referrals show up. We build a repeatable process instead — one that turns community relationships and inbound inquiries into a predictable pipeline, so growth isn't dependent on luck or one referral source drying up.

  • Referral partner strategy and outreach cadence
  • Inquiry-to-client conversion process
  • Sales scripts and objection handling for intake staff
  • Local marketing and community presence plan

Leadership Coaching & Staff Training

Growth stalls when everything still runs through the owner. We coach your leadership team so decisions can happen without you, and build training programs that get new hires — office staff and caregivers alike — productive faster.

  • Leadership coaching for office and field managers
  • Delegation and decision-rights frameworks
  • Caregiver onboarding and training programs
  • Succession and exit-readiness planning

Operational & Compliance Consulting

Policies, documentation, and day-to-day workflows built to hold up under a state survey — not scrambled together the week before one. We work through intake, scheduling, care plans, and quality audits so compliance becomes routine instead of a fire drill.

  • Policy and procedure documentation
  • Survey-readiness audits and mock surveys
  • Scheduling and care-plan workflow design
  • Quality assurance and incident reporting systems

Not sure which of these you need?

Book a 30-minute call and we'll help you figure out where to start.

Book a strategy call